Privacy Policy


Version 1.0
Effective Date: 15 June 2026
Review Date: 15 June 2027

Privacy Policy

Last Updated: 15 June 2026

1. Introduction

Charterlink Management Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, contact us, or subscribe to our communications.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

2. Who We Are

Charterlink Management Ltd provides accounting, bookkeeping, financial management, and project planning consultancy services.

Data Controller:
Charterlink Management Ltd

Registered Address:
133 Ribblesdale Road, Streatham, London SW16 6SP

Email:
s.benjamin@gharterlinmgt.com

Website:
https://charterlinkmgt.com

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details above.



3. Information We Collect

We may collect and process the following categories of personal information:

Information You Provide Directly

  • Name

  • Email address

  • Telephone number

  • Company name

  • Job title

  • Postal address

  • Information submitted through contact forms

  • Information provided when subscribing to newsletters or marketing communications

  • Information provided during consultancy engagements

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time and date of visits

  • Referral source

  • Website usage data through cookies and analytics technologies

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests

  • Provide accounting and consultancy services

  • Manage client relationships

  • Deliver project planning services

  • Send newsletters and marketing communications (where consent has been provided)

  • Improve our website and services

  • Maintain security and prevent fraud

  • Comply with legal and regulatory obligations

  • Enforce our contractual rights

5. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following legal bases:

Contract

Processing necessary to provide requested services or fulfil contractual obligations.

Legitimate Interests

Processing necessary for our legitimate business interests, including:

  • Managing client relationships

  • Improving our services

  • Website administration

  • Business development

Consent

Where required, we rely on your consent for:

  • Marketing emails

  • Newsletter subscriptions

  • Certain cookie technologies

You may withdraw consent at any time.

Legal Obligation

Processing necessary to comply with legal, regulatory, accounting, tax, and professional obligations.

6. Marketing Communications

If you subscribe to our mailing list or request information from us, we may send you:

  • Newsletters

  • Service updates

  • Industry insights

  • Event invitations

  • Promotional communications

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any email

  • Contacting us directly

We will not send marketing communications where prohibited by law.

7. Sharing Your Information

We do not sell your personal information.

We may share personal information with trusted third parties where necessary, including:

  • IT and website service providers

  • Email marketing platforms

  • Cloud storage providers

  • Professional advisers

  • Regulatory authorities

  • Legal and compliance service providers

All third-party providers are required to protect your information and process it only for authorised purposes.

8. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, including:

  • UK-approved contractual safeguards

  • Adequacy regulations

  • Other lawful transfer mechanisms recognised under UK GDPR

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy

  • Meet legal, regulatory, tax, and professional requirements

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal obligations.

10. Data Security

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

11. Your Rights

Under UK GDPR, you may have the following rights:

  • Right to access your personal information

  • Right to rectify inaccurate information

  • Right to erase personal information ("right to be forgotten")

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw consent

  • Right to lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us using the details provided above.

12. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse website traffic

  • Enhance user experience

You can control cookie settings through your browser preferences.

A separate Cookie Policy may provide further details regarding the cookies used on this website.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

14. Children's Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or website functionality.

Any updates will be posted on this page with a revised "Last Updated" date.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Charterlink Management Ltd

Address: 133 Ribblesdale road, London, SW16 6SP

Email: s.benjamin@charterlinkmgt.com

Website: https://charterlinkmgt.com

17. Complaints

If you are dissatisfied with how we handle your personal information, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Information Commissioner's Office:
https://www.ico.org.uk

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Charterlink Management is licensed and regulated by AAT under licence number 1007935